General Terms and Conditions of Sale

These ACE Education General Conditions of Sale (hereinafter referred to as the GCS) are intended to establish the conditions under which ACE Education markets a full-time and/or continuing course.

They automatically apply to any order and constitute the agreement that will govern relationships between ACE Education, registered in the Paris Commercial Registry under number 831 024 013 00029 (hereinafter referred to as “ACE Education”), and any natural or legal person, whether individual or professional and of private or public law (hereinafter referred to as “the student”), wishing to engage in one or several courses offered by ACE Education and/or having signed the enrollment form designating the private-law contract signed between ACE Education and the client as part of the sale of services, for the entire duration thereof.

Contact Campus Name

Contact us: you can contact Campus Name

with any questions regarding these conditions

By telephone at Campus phone Number

Or by email at Campus email

 Contact: EIDM 

Get in touch: If you have any queries concerning these terms and conditions, you can contact EIDM by phone: 01 45 77 68 02 or by e-mail: contact@eidm.fr 

ACE Education Group schools are private higher-education establishments bringing together five fields, providing specialist courses in sport business (AMOS), luxury hotel management (CMH), design and image (ESDAC), fashion (EIDM) and applied arts (ENAAI), from Baccalaureate level to Master’s. ACE Education uses the European system and the international system, making it possible to recognize the study level of its courses and diplomas in Europe (ECTS) and internationally (CREDITS).

The services governed by these GCS are those offered subject to available spaces by the school and may be freely consulted on the schools’ website.

By their nature, course programs change according to teaching needs. As such, and in order to continually improve said programs, ACE Education may at any time change the teaching staff, classes or schedule and/or modify the content of programs in order to satisfy student interests.

Based on the same principle as the possible changes that may be made to programs, ACE Education may offer courses on new campuses each academic year. The opening of these campuses is subject to a minimum of 8 students. If the campus cannot open, the student will be offered the opportunity to join a new campus or the reimbursement of any sums paid.

Any definitive enrollment, as well as any contract concluded with ACE Education, implies, in addition to the student’s full and unreserved agreement to the GCS presented herein, that they have read and accepted the latter.

The fact that ACE Education does not implement any clause established in its favor herein may not be interpreted as a waiver on its part of the right to avail itself of said clause.

They apply regardless of the clauses appearing in the student’s documents and, in particular, in the General Conditions of Purchase. For certain courses, specific conditions of sale add further details or complement these GCS.

The specific conditions of sale may follow these GCS or be forwarded to the student together with their enrollment form. If any of the provisions of these GCS is declared void or not written, the other provisions will remain fully in force and will be interpreted so as to respect the parties’ original intention.

For any new student wishing to join an ACE Education Group school on a parallel admission basis, two prerequisites are established: they must hold a baccalaureate (high school diploma) and provide proof of a sufficient number of ECTS credits acquired in another course.

Number of ECTS credits required for parallel admissions:

• 2nd year entry: 60 ECTS credits
• 3rd year entry: 120 ECTS credits
• 4th year entry: 180 ECTS credits
• 5th year entry: 240 ECTS credits

This service contract is established for the following terms, depending on the course:

• Three years for a bachelor’s degree;
• Two years for a master’s degree.

As such, students signing up for a study cycle commit themselves to the entire term of the bachelor’s cycle or the entire term of the master’s cycle and, therefore, the cost of said cycle in its entirety will be due, according to the rates communicated thereto upon the signature of their contract. However, the student may withdraw from the bachelor’s or master’s cycle for a compelling or legitimate reason, as detailed in Section 5. ACE Education reserves the right not to re-enroll the student in a higher year of the study cycle if the latter has not satisfied the expected academic prerequisites. If the student’s expectations do not correspond to the course, this will be considered a legitimate reason for non-enrollment.

Consumer dispute mediation:

In accordance with the provisions of the Consumer Code concerning the amicable settlement of disputes, ACE Education has joined the FEVAD (E-Commerce and Distance Sales Federation) e-commerce Ombudsman Service, whose contact details are as follows: FEVAD Consumer Ombudsman BP 20015 – 75362 PARIS CEDEX 8 – https://www.mediateurfevad.fr. After prior written communication from the consumer to ACE Education, the Ombudsman Service may be called upon for any unsettled consumer dispute.

If any dispute or difference cannot be amicably settled, the French courts shall have exclusive authority.

Any signed enrollment agreement is considered firm and final, including teaching, options travels and/or associated packs, following the withdrawal period of 14 calendar days as of the day following the agreement’s signature. The student will then be liable to pay the cost of the course for the entire cycle.

(Withdrawal form available on the schools’ websites).

Payment of course fees is due; in the event of overpayment, the student will receive a refund. To be valid, requests for cancellation must be sent to the school’s administrative and pedagogical departments by registered post with acknowledgement of receipt, together with the reasons for withdrawing from the course. Refunds will be made within 90 days of receipt of the letter. All cancellation requests received will be considered final. Should a student wish to re-enroll, he/she must follow the normal enrolment procedure and, if accepted, will not be entitled to any reduction in fees.

Failure of Baccalauréat:

If a student is unable to enter the program due to failure of his/her baccalaureate, upon presentation of official proof, he/she will not be able to enter the program. In this case, all fees paid will be refunded, except for the entrance exam fees.

Failure of an examination: 

In the event that a student cannot enroll in the course due to a failed examination, upon presentation of official proof (BTS vocational certificate, DUT undergraduate diploma, Bachelor’s degree, etc.), the student may not enroll in the course. In this case, all sums received will be returned, except for €200 in registration fees which will remain due to the school, in addition to entrance exam fees.

Failure to obtain a visa: 

In the event that a student fails to obtain a visa, at the latest on the first day of the course, the student may withdraw their enrollment upon presentation of official proof. In this case, all sums received will be returned, except for entrance exam fees.

Withdrawal before the start of the course for programs based on academic years: 

Withdrawal means that the student has chosen to withdraw before the start of the course. Fees will remain due to the school according to the following conditions:

• 25% for any cancellation request before August 1, 2025
• 35% for any cancellation request received between August 1, 2025, and the day before the beginning of the academic year

*(% of the total amount of fees and of the package subscribed to at the time of enrollment – non-refundable BDE membership fee).

Drop-out after the start of the course for programs based on academic years: 

Drop-out means that the student has chosen to withdraw after the start of the course. The student will remain liable to ACE Education for fees related to their enrollment, according to the following conditions:

• 50% for any drop-out between the start of the academic year and December 31, 2025
• 100% for any drop-out from January 1, 2026, until the end of the academic year in progress

*(% of the total amount of fees and of the package subscribed to at the time of enrollment – non-refundable BDE membership fee).

Withdrawal before the start of the course for programs scheduled to start on several fixed dates per year:

Withdrawal means that the student has chosen to withdraw before the start of the course. Fees will remain due to the school according to the following conditions:

• 25% for any cancellation request up to two-months prior to the start of the program
• 35% for any cancellation request received within one month of the course start date

*(% of the total amount of fees and of the package subscribed to at the time of enrollment – non-refundable BDE membership fee).

Drop-out after the start of the course for programs scheduled to start on several fixed dates per year:

Drop-out means that the student has chosen to withdraw after the start of the course. The student will remain liable to ACE Education for fees related to their enrollment, according to the following conditions:

• 50% for any drop-out up to four months after the start of the program
• 100% for any drop-out after four months after the start of the program

*(% of the total amount of fees and of the package subscribed to at the time of enrollment – non-refundable BDE membership fee).

Withdrawal before the start of the course for programs offered on a continuing basis (FOAD E-learning).

For FOAD (E-Learning) courses, no cancellation and consequently no refund will be possible after the student’s first connection to the platform.

Compelling reasons and force majeure

In the event of withdrawal for a compelling and legitimate reason, the student will be reimbursed all fees paid, except the deposit. In the event of force majeure, as defined by article 1218 of the Civil Code, the student will receive the same refund, after deduction of the deposit. If the student withdraws from the course for a compelling reason, the tuition fees will be refunded on a pro rata basis for the remaining months of the course.

Compelling and legitimate reasons include, but are not limited to, the following cases

– sick leave of more than one month justified by a specialist doctor;

– failure to obtain a visa;

Competition fees will be retained in all cases.

Definitive exclusion from a course: 

The school may sanction any student breach of the obligations imposed by the Internal Regulations (disciplinary reasons, lack of work or attendance, etc.) with definitive exclusion from the course following a disciplinary board meeting. In this case, the excluded student will be liable for all course costs.

If the student is on a work-study contract, the employer may initiate dismissal proceedings following exclusion from the course. If the company does not wish to initiate this procedure, the student will have a period of 2 months to find another Apprentice Training Centre (AFC).

Some ACE Education Group schools require all new students to undertake an in-person or digital refresher course, depending on the course selected. Refresher classes will open with a minimum of 8 enrollments per campus and per entity. If this minimum is not reached, the refresher course must be taken in another group school.

Packages and formulas

At the time of purchase for the AMOS, ESDAC or ENAAI schools, students must subscribe to a pack to personalize their curriculum studies, with no possibility of modification after the day before the start of the school year. Students can choose between three packs: “essential”, “expert” or “international”. Details of these packs are available on the websites or in the school brochures. For the “expert” and “essentiel” packs, only modifications linked to the work study courses will be authorized. The international pack cannot be modified. Any request for changes after the start of the school year will require the approval of the group’s pedagogical team.

The CMH and EIDM schools offer programs that are accessible in a mixed format, either face-to-face or 100% online. Details are available on the websites or in the school brochures.

Study seminars 

Some of ACE’s international training programs include study seminars. The continuation of a study seminar depends on a favorable health context and interest in the academic program. In the event of changes (content, destination, duration, etc.) or cancellation of the trip by ACE Education, the student will be offered an alternative program in order to validate the skills and credits associated with the seminar.

Optional seminars

Some ACE Education schools offer optional seminars to bring an international dimension to courses. Deadlines for enrollment and withdrawal from seminars are defined. Beyond these dates, sums incurred by the student will remain due.  For work-study students, participation in the seminar will depend on a written agreement from their employer, which will take the form of paid or unpaid leave. All fees linked to travel will remain due by the student. If the company refuses, after the withdrawal deadline, the sums incurred will remain due.

Deadlines for enrollment and withdrawal from AMOS seminars (only for the “Expert” package)

• London (Bachelor Year 1 in Sport Marketing and Event Management): Withdrawal until August 31, 2025 – registration possible until October 31, 2025, subject to availability*.
• Valencia (Bachelor Year 3 in Sport Marketing and Event Management): enrollment and withdrawals until September 30, 2025.
• Madrid and Barcelona (Bachelor Year 3 European Bachelor Sport Marketing and Event Management): registrations and cancellations until September 30, 2025;
• Rio (Master of Business in Sport Year 1): registrations until December 31, 2025 – withdrawals until September 30, 2025.

*A student who withdraws after August 31 will not be entitled to a refund.

Deadlines for enrollment and withdrawal from EIDM seminars

• Milan (Bachelor Year 1): registrations until September 30, 2025 – withdrawals until October 8, 2025
• Florence (Bachelor Year 2): registrations until September 30, 2025 – withdrawals until October 8, 2025
• London (Bachelor Year 3): registrations until October 15, 2025 – withdrawals until October 31;
• Singapore (Master 1 and 2): registrations until November 15, 2025 – withdrawals until November 30, 2025

Deadlines for enrollment and withdrawal from CMH seminars  

• Florence (Bachelor Year 1 – European Bachelor in Hotel and Tourism Management): registrations until October 1, 2025 – withdrawals until October 31, 2025.
• Dubai (Bachelor Year 3 – European Bachelor in Hotel and Tourism Management) : registrations until November 1, 2025 – withdrawals until October 31, 2025.
• Marrakech (Year 1 – MBA International Hospitality and Luxury Brand Management): registrations and withdrawals until December 31, 2025.

Deadlines for enrollment and withdrawal from ESDAC seminars 

• Valencia (Bachelor Year 1): registrations until the end of October and cancellations until the end of September 2025.
• Milan (Master Year 1: registrations and cancellations until the end of November 2025

The holding of seminars is dependent on a minimum of 15 enrolled students on all campuses of a single entity, a favorable health context and interest in the academic program. If the trip is canceled by ACE Education, all travel fees will be reimbursed within a maximum period of 90 days as of the notification of cancellation.

Options, specializations and business expertise

The schools in the ACE Education Group can offer options, specializations and business expertise, which may evolve in line with the market, to ensure that they are always consistent with the needs and expectations of the business sectors.

Some schools also offer options. The opening of an option is subject to a minimum enrolment of 8 students per campus, per entity and per option.

In the event of cancellation of an option by ACE Education, all fees incurred will be reimbursed within 90 days of notification of cancellation.

Specializations and business expertise

Some ACE Education Group schools, depending on the package subscribed to, offer specializations/expertise in a particular field to students with a view to enriching their knowledge of a particular sector. A minimum of 8 students per campus, per entity and per option is required to open a specialization/expertise. If a specialization/expertise is not opened due to insufficient enrolment, the school will impose the majority specialization/expertise on the student.

Certain ACE Education Group schools require a mandatory study-abroad semester at ACE Education’s London campuses during the second year of study. For AMOS schools, if the student is incapable of undertaking this semester for any of the following reasons: visa issue, the student is a high-level athlete, or if they would need to take their family with them, the student must make this known before the start of the academic year. Subject to the agreement of the ACE Education teaching center, the student will be allowed to enroll in an alternative program. In this case, an additional financial contribution will be required.

Some ACE Education schools offer students courses abroad within partner universities, or study-abroad semesters on ACE Education campuses.

The list of ACE Education campuses offering international mobility or courses is liable to change each academic year, in order to respond to student interests and professional requirements. Students will be supported before, during and after their study-abroad semester by an international officer on their home campus.

As part of international mobility, the student must provide proof of an insurance policy covering all fees (medical, repatriation, emergency, hospitalization and legal). By signing this agreement, the student undertakes to deliver to the school a copy of the document attesting to said coverage for their stay abroad, at the latest one month before the planned departure date.

For travel to ACE Education London campuses, the student will need to obtain a travel permit* digitally linked to the traveler’s passport, which will enable him/her to carry out stays of up to six months over a two-year period. The application is independent of ACE Education and is made online via the UK government website.

*The electronic travail autorisation (ETA) – https://www.gov.uk/guidance/apply-for-an-electronic-travel-authorisation-eta#who-can-apply

Eligibility criteria:

• Proof of foreign language proficiency (English). Upon enrollment, any student wishing to take part in an international course must prove a level of English speaking and writing proficiency equal to level B2 as defined by the Council of Europe’s Common European Framework of Reference for Languages (CEFRL). The student must present a valid official certificate (DUOLINGO, TOEFL, Academic IELTS, TOEIC, LanguageCert or Cambridge) dated within the last two years, by 31 May 2025 at the latest.
• Additional administrative processes. If undertaking a study-abroad semester at a partner university, the student will be responsible for meeting the additional requirements (application form, valid passport, visa, international insurance, satisfaction survey, etc.) within the timeframes requested by the partner university or host country.

Rejection from the partner university or absence of foreign language ability certificate (e.g., English).

In the event of refusal due to the failure to prove a language level of B2, an incomplete application, or on the part of the partner university, or if the minimum number of students required is not met, the student will be offered the following options:

• Choose a new destination from within our partners in order to undertake a course abroad. The price difference between the two universities will be payable or refunded as applicable;
• Enroll in an equivalent program on an ACE Education campus, subject to available spaces.

If the student does not wish to enroll in the proposed program, all sums paid will be returned minus entrance exam fees.

Minimum number of students not reached for the international course.

Enrollment in an international course, on the campuses in question, is subject to the number of spaces available. Furthermore, certain international courses are subject to the enrollment of a minimum of 8 students per campus, per entity and per option in order to open. If the minimum number of students for a course to open is not reached, the student will be offered the following choices:

• Enroll in an ACE Education campus offering the chosen course, subject to available spaces;
• Enroll in another program on an ACE Education campus, subject to available spaces. The price difference between the two courses will be payable or refunded as applicable.

If the student does not wish to enroll in the proposed program, all sums paid will be returned minus entrance exam fees.

Some ACE Education Group schools offer remote e-learning courses. The course offered is structured according to a progression logic based on modules that must be completed to access the following module. Training courses have a precise duration, which varies from program to program, from the start date. No additional duration will be allowed.

Bachelor’s and Master’s course fees are indicated in the commercial documents for the 2025–2026 academic year (excluding promotional offers, options, seminars and refresher courses) and are liable to change. A deposit on the price of the course is required upon the signature of the enrollment agreement. The balance of the price is payable according to the previously agreed provisions.

During his enrollment, a student is required to subscribe to a package to personalize his learning program; if the student wants to change his package, the financial cost will be reassessed.

All ACE Education Group schools are ineligible for state bursary requests.

The student undertakes to pay the CVEC student fee in accordance with the legal provisions regarding student guidance and success of March 8, 2018. This annual requirement is a prerequisite to any enrollment in higher education and must be presented for enrolled students before the start of the course, at the latest.

The student must submit a certificate to ACE Education before they begin their studies. The CVEC fee may be paid directly online to the CROUS on the website https://www.messervices.etudiant.gouv.fr, which issues a certificate for students subject to and exempt from the payment. Students who have not paid the CVEC student fee may not continue their studies nor sign an internship agreement or any other contract. Students in continuing education and under professional integration contracts are not subject to the CVEC student fee.

The student undertakes to pay the €30 annual contribution to the BDA Cultural Office by check, on the first day of their course at the latest. The BDA is a collegial body made up of students, which contributes to organizing and running student life (BDE – Students’ Office) on campus, as well as sporting life (BDS – Sports’ Office).

AMOS schools benefit from the AMOS LAB cell. This cell works every day to research opportunities in companies within the world of sports, and allows students to enjoy a host of different professional experiences. Enrollment as an AMOS student automatically entitles students to become a “student member” of the AMOS Campus Lab association. By virtue of French Law 78-17 of January 6, 1978, regarding data processing, files and freedoms, AMOS Lab undertakes not to use member information for commercial purposes. The latter also has a right to see and correct information that concerns them.

Any enrollment in a course implies the student’s respect for the internal regulations applicable to the premises in question, which will be brought to their knowledge on the first day of the course, at the latest. It is important to note that the internal regulations are liable to be modified throughout the year. The student therefore implicitly undertakes to respect any modifications that may arise.

The information and data collected as part of enrollment in the course (information sheet, health sheet) are processed by ACE Education as data controller. ACE Education undertakes to respect the legislation and regulations in force with regard to personal data protection and, more specifically:

• EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 concerning the protection of natural persons with regard to the processing of personal data (GDPR);
• the French Data Protection Act and Order No. 2018-1125 of December 12, 2018, regarding personal data protection, modifying Law 78-17 of January 6, 1978, regarding data processing, files and freedoms and various provisions concerning personal data protection.

Furthermore, you have the right to file a complaint to the French Data Protection Agency (CNIL):

3 Place de Fontenoy

TSA 80715

75334 PARIS CEDEX 07

For more information about the processing of your personal data, to exercise your rights (access, correction, deletion, objection, limitation and portability, as applicable) and to define the fate of your personal data after your death, please refer to our confidentiality policy on the schools’ websites:

• EIDM: Confidentiality policy – EIDM (ecoledemode.fr)
• CMH: Confidentiality policy – CMH (cmh-academy.com)
• AMOS: AMOS Sport Business School privacy policy (amos-business-school.eu)
• ESDAC: Confidentiality policy – Higher School of Design, Applied Arts and Communication (ecole-esdac.com)
• ENAAI: Legal notice and confidentiality policy – enaai.fr

The fact that ACE Education does not avail itself of any of the clauses hereof at a given moment cannot be considered a waiver of the right to subsequently avail itself of these same clauses.

Once I have obtained my diploma, I accept that my personal contact details will be retained to be entered into the ACE Alumni program implemented by the ACE Education group.